Blowing cold air and the makers of Chi blow hot air
Posted Wed, Jan 21st, 2015 by Susan Carter
This is my second Chi EMF blow dryer. The first one quit working and started blowing cold air, had to be replaced. I received a new one and the same thing happened to it (blowing cold air). This is definitely a manufacturers defect. I will never buy another Chi product. I am currently using my 20 year old Conair!!!!!!!
Amazing!! One year and one month later my Chi stopped blowing hot air. I called today and because I have no receipt they can't do anything. I told the lady it was pretty sad when all the $30 hair dryers still in my bathroom drawer are several years old and still work. I used the Chi 2-3 times a week and have short hair. Rediculous!!!!
January of 2013 I sent my dryer back for the blowing of cold air and they sent me a new one. Just this week the same issue started no longer under warranty.I loved it when it worked but disgusted that I have to replace it. I WONT be buying a CHI.
EXACTLY 361 DAYS AFTER PURCHASING IT JUST STARTED BLOWING COLD AIR. NO EXPLANATION. CHI WANTS ME TO PAY TO SHIP IT TO THEM AND SEND A $15 CHECK TO SEND ME A NEW ONE. I'M SO MAD!!!!!!!! NOT TO MENTION NOW I WILL BE WIHTOUT A HAIR DRYER WHILE I'M WAITING TO GET THIS TERRIBLE DRYER SENT TO ME. VERY FRUSTRAING TO SEE THAT THERE ARE MANY OTHER CONSUMERS OUT THERE WITH THE SAME PROBLEM. WILL NEVER PURCHASE A CHI AGAIN!!!!!
I bought this hairdryer in 2009 and am still using it. I have not had any problems with it. It reduces the frizz in my wavy hair, makes my hair shiny and soft. It dries my hair fast. When it quits, I will get another Chi.
PURHCASED THE CHI PRO GF 1505 1300 WATT CERAMIC ANION INFARED LOW EMF PROFESSIONAL HAIR DRYER IN MARCH 2010 FROM AMAZON AND IN MARCH 2012 THE HEATING ELEMENT STOPPED WORKING. I EXPECTED THIS PRODUCT TO LAST LONGER THAN ONE COSTING A LOT LESS MONEY BUT NO SUCH LUCK. I HAVE VERY SHORT HAIR AND DID NOT USE THE DRYER DAILY. ON THE DAYS I USED THE HAIR DRYER IT WAS FOR LESS THAN 5 MINUTES. I WILL NOT BUY ANOTHER CHI PRODUCT.
CHI no longer repairs hair dryers older than 2 years
Posted Mon, Mar 19th, 2012 by Anonymous
I bought my CHI Pro dryer 2.5 years ago in 2009. I know this because I still have the receipt. I really loved this dryer, using it every morning for about 10 minutes to fix my hair. Regarding performance, I can't give one complaint. Until just 3 days ago.. the motor that produces heat or whatever died, and rather loudly, almost like it exploded inside. Thankfully it wasn't aimed at my head (but that's another issue). After that, only cold air would blow. No big deal, I had used it for a while & figured it had a good run. Their manual, which I also saved, says to send $35 to their headquarters & they will fix it if it is older than 1 year. After calling them, the rep told me they "don't do that anymore because their repair facility closed around 2009 or 2010." That is disappointing to find out now, but.. I bought another CHI dryer the day after my original died to tide me over until I could get it repaired. The new one has an owner's manual that states the exact same thing as my original purchased in 2009, that if you send in $35, they can repair it. So now they don't? This is very misleading. If CHI has changed their repair policy since 2009, it should be stated on product boxes and printed materials inside of those boxes. I'm strongly considering returning the replacement dryer because of this misleading information. I feel like they're being dishonest.
My friend bought me this hair dryer on sale at a beauty supply but I didn't use it until my own stopped working, about a year later. It has never worked and I can't find anyone to repair it. I don't have a receipt and I don't want to pay anything to get it repaired as it is brand new. Because I don't have a receipt there is nothing I can do.